Launching a national helpline, in just three weeks – Responding to COVID-19
On 8th April 2020, Richard Lissack received a call from a former client, Michaela Willis MBE. Known for her previous leadership of the National Bereavement Partnership (NBP), Michaela had been receiving calls from NHS key workers, asking her to re-ignite the charity and open the national helpline, in the way she had done previously.